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FAQS

When do I get paid?

Once we have received payment and remittance from your agency, we will pay you utilising the UK's faster payments system, meaning the money is in your account within minutes to an hour. Payment days are dependant on the time and day your agency makes payment to us, e.g. if we receive remittance on a Wednesday and Payment Friday, we will pay you Friday.

How will I know I've been paid?

You will receive a text and email notification making you aware that we have processed your pay and paid into your account. You will also get a notification advising you to check your online portal for your payslip.

Can I claim expenses?

New regulations were implemented in April 2016 to clamp-down on travel and subsistence expenses and workers employed via intermediaries such as umbrella companies or limited company directors who are operating inside IR35, are no longer capable of claiming travel and subsistence expenses and incur the related tax relief if they're under the direct supervision, direction or control (SDC for short) of their end-client. Umbrella company contractors will find their ability to claim travel and subsistence costs as tax deductible expenses has been significantly decreased since the change in law. However, HMRC permit employees who are not under SDC of their end-client to claim work related costs. Even if you are operating under SDC there are exceptions to the rules, in which you may able to declare some expenses if your role is considered 'mobile'. A mobile worker is a person whose function calls for them to journey from site to site for the duration of their working day. When you register with Evolve, a member of the team will run through your contract with you and suggest you whether or not you're able to receive expenses. If eligible to claim, the way to submit expenses is through our online portal or via our payroll e-mail payroll@evolvecs.co.uk
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I have been using Evolve when contracting and I must say I am very pleased with how they process my pay. They explain everything clearly and are quick to respond to any queries I have. I definitely recommend Evolve if you are looking for a reliable umbrella company..”

Imy N

A1* service from Vish and the team at Evolve had 120 contractors mistreated by various umbrella companies making mistakes on the pay and they were big enough and efficient enough to move over all and turnaround our payroll problems in under a week!.”

James McCauley

Evolve have been consistent from start to finish. They offered invaluable advice and helped me to get set up quickly so I could start work. Would defo recommend. .”

Sam Q